Privacy Policy

Atlantic Tides Plumbing and Heating

Last Updated: 12/4/2025

Atlantic Tides Plumbing and Heating is committed to protecting your privacy. This Privacy Policy explains how your information is collected, used, and protected when you visit our website.

By using this website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect only limited personal information necessary to operate our business.

a) Information You Voluntarily Provide

When you contact us through our website, phone, or contact form, you may provide:

Name
Email address
Phone number
Property or service location
Description of requested plumbing or heating services

b) Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser type
Device type
Pages visited
Time and date of visit
Referring website

This data is collected through cookies and website analytics tools.

2. How We Use Your Information

We use your information only to:

Respond to service inquiries
Provide plumbing and heating services
Schedule appointments
Improve website performance
Communicate regarding your service request
Maintain internal business records
Comply with legal obligations

We do not collect payments through our website.
We do not require user accounts or logins.
We do not use SMS/text messaging.

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Analyze website traffic
Understand visitor interactions
Improve website functionality

You may disable cookies through your browser settings at any time.

4. Email Communications

At this time, we do not send marketing or promotional emails.

If we choose to add email communications in the future:

Users will only receive emails if they voluntarily opt in
Every email will include an unsubscribe option
We will never sell or misuse email information

5. How We Share Your Information

We do not sell personal information.

We may share information only with:

Website hosting providers
Website analytics services
Legal or regulatory authorities if required by law

All third parties are required to safeguard your data.

6. Data Retention

We retain personal information only as long as necessary to:

Fulfill service requests
Maintain business records
Meet legal and regulatory requirements

7. Data Security

We implement reasonable administrative and technical safeguards to protect your information, including:

Secure hosting servers
Encrypted website connections (SSL)
Limited internal data access

However, no internet transmission can be guaranteed as 100% secure.

8. Your Privacy Rights

You may request at any time to:

Access your personal information
Correct inaccurate information
Request deletion of personal data (where legally permitted)
Ask how your information is being used

California Residents (CCPA)

California residents have the right to:

Know what personal information is collected
Request deletion of personal data
Confirm that we do not sell personal information

We do not sell personal data.

European Union Residents (GDPR)

EU residents may request:

Access to your personal data
Correction or deletion
Restriction of processing
Data portability
Objection to processing

9. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date.

12. Contact Information

If you have any questions regarding this Privacy Policy, please contact: